It is imperative for institutions to change their regulatory legislation in various fields. In order to keep abreast of the successive, rapid changes and developments of the Fourth Industrial Revolution To be able to achieve continuity, excellence and success.

The summary includes the concept of agility in human resources management, the importance of modifying the procedures in conformity with that concept, and demonstrating the best practices that can make the job of human resources management more agile.

The summary includes the definition of client happiness concept and how to utilize artificial intelligence and big data to elevate the level of client happiness in institutions.

The summary includes a report of how the British government managed to provide all e-services via a single platform only and the mechanism of forming an agile team to complete the task in record time.

This summary includes the definition of electronic and smart education and training, demonstrating the extent of the need to this kind of education, then presenting the best approaches and methods used in this regard.

Government of the future in the United Arab Emirates, the foreseeable progress pillars